1 reviews | Active since Aug 2018
TERRIBLE CUSTOMER SERVICE
My savings card has expired and I have had no contact from FNB to renew my card or arrange delivery. Is this the type of service that FNB delivers?? I think I should move my business to another bank who can deliver simple tasks like being contacted to renew my card.
It seems as if the services of FNB is really dropping to its lowest level as I have heard from many of my acquaintances that they have had similar problems.
Good Day Miss Volenete,
Thank you for your posting,
Kindly be advised that cards for savings accounts are readily available, So there is no need for you to order a card and wait a week for delivery. You may get a new card at any of your nearest branches at your convenience. However we have requested the branch to contact you.
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Kind regards,
Hello Peter Team
Good Day Miss Volenete,
Thank you for your posting,
Kindly be advised that cards for savings accounts are readily available, So there is no need for you to order a card and wait a week for delivery. You may get a new card at any of your nearest branches at your convenience. However we have requested the branch to contact you.
***
Kind regards,
Hello Peter Team