TERRIBLE CUSTOMER CARE SERVICE

I have been with FNB for years now, and lately the service has been terrible 🤦♀️ The Staff don't know their ass from their Elbow, and all answer you get is, THAT DEPARTMENT WILL GET BACK TO YOU!!! And that in the worst, tone that they don't even care to help you, its so dissappointing.

My Husband pays for a Private Banker R400 pm and when His card gets cloned and he disputes payments, No Private banker available, SO WHAT ARE YOU PAYING FOR, if Your Private banker can't assist with such problems, they just put you thru to ***** whom by the way NEVER picks up a Call it is impossible to get through to them 😡

With my Personal Loan they incorrectly take my debit order on the wrong date and has been effecting my Credit Score for months now, and everytime I call they send a request to change the debit order date and nothing gets done!!!!

I WANT THIS FIXED NOW!!! IF SOMEONE AT FNB EVEN READS THIS AND WILL ACTUALLY HAVE THE DECENCY TO HELP A CUSTOMER WITH SOMETHING!!!!

CUSTOMER SERVICE AND THE LACK OF EFFORT FROM YOUR CALL CENTRE STAFF IS APPAULING!!!!!!!😡😡😡

VERY DISSAPOINTED