1 reviews | Active since Dec 2016

06 Jan 2017, 13:01

Terrible customer care

<p>I have been trying to access my eWallet money since the 30th of December and FNB isn't keen on helping me. The USSD code doesn't go through and their call center is always congested </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jan 2017, 14:14
Official

Good Day

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

DaffnieGovender

Email address: ***
Tel number: *** (option one