Terrible call centre manners
<p>Dispute refference: [REF: ********** 1_ ********** 53]</p> <p>I called the call centre this morning, explaining my situation, i have never felt that stupid when two ladies shouted at me, i pleaded for a chance to be listened, they kept on going on and on. i am asking that someone please listen to the calls i made this morning and call these ladies in order, i didn’t take their names down.</p> <p> </p> <p>I called again and spoke to THEMBA KAWU, although my problem was not solved, what a gentlemen this guy listened, was able to explain to me. i call upon the management to please convey the massage to this guy's manager to continue to encourage him to value customers and continue a great job that he is doing, may God bless you.</p> <p> </p> <p> </p> <p>Can i please get a dispute person contact me about above mentioned dispute</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 968963
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 968963
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
