ll
loki.hustle loki.hustle

1 reviews | Active since Dec 2016

21 Dec 2016, 07:41

Terrible Business Registration Service

<p>I started the 'hassle free' online business registration and new business account process over 2 weeks ago, and have had nothing but hassles since!!</p> <p> </p> <p>After making payment for the cipc business registration and speaking to more than 5 consultants on numerous occasions advising me that everything is in order, I continue to receive sms's saying that my registration process is incomplete. </p> <p>The last consultant I spoke to even told me that there is no record of any of my previous queries regarding my 'incomplete' business registration. </p> <p> </p> <p>I've had nothing but excellent service for my personal banking accoubts, but if this it the pathetic lecel of service I can expect from FNB business banking, then I should probably take my business elsewhere. </p> <p> </p> <p>I am extremely disappointed. </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2016, 10:39
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

ll
loki.hustle loki.hustle's update02 Jan 2017, 14:04
Reviewer Update

Despite numerous emails and conversations with your escalation team, I am no closer to a resolution.

I completed and paid for the business registration on the 6th of decemver 2016, and since then I have had nothing but problems abd my business is STILL NOT REGISTERED!

I don't know what else to do!!