Terrible banking experience at FNB

What an absolute joke. Not worth the time it’s taking to write this.

All I need to do is activate my new bank card. I have been to the branch 4 times only to be told that I need to call Premier banking, when calling Premier banking I’m told I need to go to the branch. I have no idea what to do anymore I can’t access the money I work for and they can’t/won’t help me as a 15 year client it’s slightly annoying to go through this now. Maybe they have become to technical for their own good. I am definitely considering moving to another, probably better bank in the near future.