TERRIBLE BANK. TERRIBLE SERVICE. NOT HELPFUL AT ALL.

I've been a client with you guys since 2012/13. And have always been happy with your service. I cancelled my first cheque account with you guys last year as you guys kept allowing debits to go off an account that had no funds. You also could not move the date when you debited my account fees. Leaving me in a negative which you guys billed me for too.

So I opened a new account last year may. All was good til a year later. This year may you guys started with it again. And when i called the callcenter you guys refused to help. I told you I would go to the ombud and I did. You told them twice you had fixed that and that my threshold was set to 0.00. And refunded all the charges you took.

But it happened again. And when I approached you on social media your agent was ****y and get the query and sent me back to the ombud. Who told me its a new complaint with you guys and you need to fix it. Which you guys dont.

So now I get threatening smses from you guys in regards to my account.

Well guess what... im going to be cancelling ALL my accounts with you guys. If this is how you treat a client of 6 to 7 years with a personal, business and vehicle finance account. It's appauling.