Terrible Bank and Service

<p>Good day. I had to resort to complaining on Hellopeter to get some action as im getting nowhere with the people that work at your bank and are suppose to help customers,</p> <p>RB on Facebook is useless as that person isnt sorting my problem out and i Need action ASAP......</p> <p>My Debit orders that were suppose to come off on 1st, failed. it was deducted from my account as i have the proof from the smses i got. Then monday i got a sms to say it had failed.( this is not the first time).... I transfered money from my savings pocket on thursday ( which does not take 12 hours to clear) as i transfer all the time and use the money straight away... There must have been a glitch as im told that money did not transfer even though i was told it did. Now my payments have not been made for my car and i was charged R100 each for the failed debit order. I dont have money to just pay fines especially when i was not at fault. Your system must have had a glitch ( and please dont say your system cant as any system can glitch from time to time) Just like when i had unauthorised amounts come off my account and i was told you cant do anything as i must have given permission...... This bank is not safe for customers....</p> <p>So now my fight is How do i pay my car? Do you resubmit the debit orders or Must the company resubmit it. I have been trying to find out since yesturday but RB is useless on facebook and wont even answer my questions and time is marching on. another compaint is the R200 you guys took from me. i want that reversed, otherwise i will take this further and go on radio 567 and all social media with my proof.. And i will come in and close all my bank accounts as i never had these issues when i was with Standard bank. Its not like you are a better bank or cheaper. If you want to lose a loyal customer, that proves you dont care about your clients.... I need a reply ASAP on what i must do to get my debit orders paid please.. Thank you very much</p>