Terrible Bank
I went in to First National Bank in January 2018 to close my account and cancel all my Debit Orders as I could not afford their "services" anymore. I was told that they don't close accounts anymore they just wait until the account has not been in use for 3 months and it goes inactive. Lo and behold, none of my debit orders were cancelled resulting in mounting bank charges WHICH I WILL NOT BE PAYING. Certainly will not recommend this bank to anyone who doesn't feel like sharing half their salary for "service fees".
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***