Terrible attitude

So as usual we receive daily call that people call to. offer stuff.. This Fnb agent from the funeral department calls me and I politely tell her I'm not interested and she goings on to ask how I afford my current policy so I told her. She further continues to ask if I can't afford 3.50 a day for the hospital cash back plan. I said not at the moment. May in the new year and while still speaking she cuts the call on me.. Please train your staff properly. We as loyal clients don't deserve this type of harassment.