Terrible and pathetic customer service!!!

I am so annoyed and disappointed with FNB. I have been on their chat line for about an hour being passed from pillar to post over a current statement request that is not available on the banking app. I can't believe how pathetic and inefficient they are. No resolution instead I am told to go to an atm for a current statement due to my statement not being accessible due to statement cycles. This is ridiculous and stupid especially for such a great company. I'm so disappointed. I will be closing my accounts with you guys. I can't deal with such nonsense.