Terrible and Messy Onboarding Journey

I Opened a Business Account in October. My Whole Journey has been issue after issue. I have banked with ABSA, Standard, Capitec, and now FNB... and FNB has been the most challenging by far.

1. Filling in the online forms there were so many user experience issues. 2. I work in technology and I must say that Verifying my device for banking was a nightmare, perhaps it's because there was a second bank account caused because my onboarding timed out. But even after numerous phone calls to resolve that, the old account still exists since October 2023. 3. After verifying my account about a week later I tried used my physical card for the first time. The card machine gave an error for the card... and still doesn't work. 4. The Secure chat has been my only help, but the answers I've received there have not felt very understanding. and I have had to initiate several chats to try to resolve what should be elementary issues.