KM
Kim M
1 reviews | Active since Jun 2016
27 Sept 2019, 15:12
Terrible
Agents are never available on the app and never respond to any questions raised. I am always referred to another area or telephone number. Why do we then have the option to talk to an agent, however they can never assist with every banking product the FNB offers?
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
27 Sept 2019, 15:25Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply27 Sept 2019, 15:25
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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