NL
NIcholas L

1 reviews | Active since Aug 2016

17 Oct 2016, 09:14

Terrible

<p>My Account is open for 3 months. I cannot use my cheque account. My private banker Mr Vishal Singh does not respond to emails or assist me in any way. Im being charged for an account that i cant use. My debit orders and salary has not been moved over. Pathetic. </p> <p> </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2016, 11:31
Official

Good Day Mr Lawler,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)