Terrible 1st, 2nd and 3rd service

Have requested my business cards last year and was told I cancelled the request. Went again this year for terrible service from both call centre and branch. Lodged complaint on Hello Peter, got assured it will be attended to. Requested cards online/app after being advised to do so, instead I got petrol cards. Called to complain about seeing cards and requested new business cards. Still waiting for the cards and we going for 3 weeks now. Basically I can see you don't want my business and am left wondering how are you best business bank in the country. I have never had such terrible service. I despise FNB with a passion and yet your quick to tell one about charges whilst you haven't even done a basic service of providing me my first cards.

I'm defeated and depleted with you guys.