1 reviews | Active since Apr 2014
Terrible
<p>Gooday on the 30.01.2017 i logged a complaint with FNB regarding the debiets orders on my account.On the 16.02.207 a lady by the name of Sibongile Malewna sent me a e-mail and wanted bankstatements from me which i have sended.On the 27.02.2017 i sent Sibongile a e-mail to find out what is going on which she never answered.On the 07.03.2017 i e-mailed her again with no answer.On the 30.03.2017 a lady by the name of Faranaz Sayed phoned me and wanted bankstatements which i sended.I sent the one for October and the one for January on the 24.04.2017 i send her a e-mail again to follow-up and still to date her e-mails shows out of office.It get`s better on the 25.04.2017 they did it again put threw the same debiet order lucky there was money in the account.Till today i heard nothing from FNB and no one is responding.</p> <p> </p>
Good day Mr. andre
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. andre
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Still to date I have no satisfaction with FNB!!!!! And to top it all they debited my account again on the 25th. What a joke of a ban****!!!!!!!!!
Still to date I have no satisfaction with FNB!!!!! And to top it all they debited my account again on the 25th. What a joke of a ban****!!!!!!!!!