MM
Moataz M
1 reviews | Active since Nov 2025
22 Nov 2025, 11:44
Terminate private wealth account and they can't provide a reason
This is the worst, most ************* bank I’ve ever encountered as a private wealth account holder. After I took out a loan, they asked me to terminate my account without providing any clear reason. They also demanded that I pay off my car loan in full within a month. This is not a bank you can trust, it's a bank that will disappoint you. Help is the last hope for you and action will disappoint you.
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Moataz M's updateReviewer Update
24 Nov 2025, 09:55After they responded, they still didn't clarify the reason for their statement, which mentioned "reasons such as the conduct and use of an account, adverse media reports, international sanctions, or real or anticipated reputational damage to the bank."
They didn’t provide a specific reason, only gave examples. I don’t understand where the reason applies to me, as none of these issues are relevant to my situation.
MM
Moataz M's update24 Nov 2025, 09:55
Reviewer Update
After they responded, they still didn't clarify the reason for their statement, which mentioned "reasons such as the conduct and use of an account, adverse media reports, international sanctions, or real or anticipated reputational damage to the bank."
They didn’t provide a specific reason, only gave examples. I don’t understand where the reason applies to me, as none of these issues are relevant to my situation.