BL
Brittany L
1 reviews | Active since Nov 2018
26 Jan 2019, 06:06
TEMPORARY LOAN UNFAIR DECREASE
My Temporary Loan decreased substantially but initial loan was 4k last month. As i have a bad credit score and cannot get any loans anywhere. FNB offered me a temporary loan to the amount of R4000, obviously in the situation i am i took the loan. I repaid the loan with interest. One of the reasons taking the loan, i though i will be able to take the loan again after i repaid it, and maybe take less. But to my surprise FNB decreased the amount from R4000 to R700 which is absolutely ridiculous. I am now in such a terrible position and I if I cannot rely on my bank to assist me then I am clearly with the wrong bank.
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FNB (First National Bank)'s replyOfficial
26 Jan 2019, 09:55Good Day Brittany LanieThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply26 Jan 2019, 09:55
Official
Good Day Brittany LanieThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***