JK
JACQUES K
1 reviews | Active since Apr 2011
20 Feb 2015, 12:20
Temporary Loan service unavailable
Recently I wanted to make use of FNB's Temp Loan service from my cellphone and it stated \There are currently no loan services available."This is the message I received every time I tried to apply for one since this year.<br> <br> I have made use of the service in the past and I have paid back every cent"
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Feb 2015, 12:44Hello Jacques13,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Temp Loans to be investigated.
Your complaint ref number is 593003NF.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Temp Loans to be investigated.
Your complaint ref number is 593003NF.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Feb 2015, 12:44
Official
Hello Jacques13,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Temp Loans to be investigated.
Your complaint ref number is 593003NF.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Temp Loans to be investigated.
Your complaint ref number is 593003NF.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)