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Nireshnie N

1 reviews | Active since Jan 2020

05 Jan 2021, 09:10

Temporary Loan Problem

I contacted FNB on the 8th of December to resolve a temporary loan issue, it shows that the amounts are still outstanding. Those two have been settled in the same month. This has affected my credit score. I was assured on the 9th that I should wait for 10 days for the update. I'm still waiting for feedback.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jan 2021, 10:02
Official
Good day 

 
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

The reference number is: ***

Regards,
 
 FNB Customer Resolution Center
 
 *** 

Best regards,