1 reviews | Active since Apr 2016
Temporary Loan Messing me around again
<p>Dear FNB is there no consistency whatsoever in your temporary loan department?</p> <p>Every month I make use of your temporary loan and now all of a sudden when I try to take my monthly loan it gets denied? it doesn't make sense to me that every month I pay my loan in full always on time but now its denied due to "its a system generated loan and nothing can be done about it" as I was informed by your call centre.</p> <p>I rely on this loan and I believe that where there is a will there is a way</p> <p>I do not buy the nonsense that there is nothing that can be done about it until the 18th I have things I need to pay and one expects to be able to rely on your bank.</p> <p>I expect something to be done about this</p> <p>To me it feels like FNB does not care about its customers.</p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 950936 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 950936 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Terrible service from bad to worse they truly are useless
Terrible service from bad to worse they truly are useless
