JK
JACKIE K
1 reviews | Active since Dec 2011
17 Jan 2016, 12:47
TEMPORARY LOAN DECLINED
I had an offer for a temporary loan on R7,700 and when I wanted to take the offer today I find that its no longer there due to my credit scoring. Previously I had a very low scoring but you offered me the loan but now that my credit score is high and I have less debt you declining me the loan, As a so called \ Premier Account Holder"I believe that I deserve better service than this"
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FNB (First National Bank)'s replyOfficial
18 Jan 2016, 09:00Hello mojeko,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 849962.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 849962.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Jan 2016, 09:00
Official
Hello mojeko,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 849962.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 849962.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)