ZJ
Zelpha J

1 reviews | Active since May 2014

20 May 2016, 06:39

Temporary Loan

<p>Im very disappointed with FNB, They are dropping the ball now. FNB was one of the greatest bank one could bank with, however my perception is changing and people around me are aslo changing and moving to other banks. Its now over 48hours and the temporary loan service is out of service This is a huge company to be having a problem like this for over a period of time. No communication done to customers. Really. Now Im forced to go to other banks and provide my persol details which im not comfortable in doing just because my own bank is letting me down. This is totally unacceptable. Your Tech Departmnet needs to solve this ASAP</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2016, 08:04
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 925621.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)