SM
Sumi M
1 reviews | Active since Sept 2014
29 Jan 2016, 11:02
Temporary Facilities not available
I made use of FNB's Temp Loan service that somehow was made available in December perhaps because that the time of the year when one needs cash the most. The entire amount was taken off in January which is obviously what i agreed to. Its now January and the facility is suddenly no longer available...the most hectic month where everyone struggles. way to go FNB!!!!<br> How clever FNB makes these types of offers in Dec and revokes in Jan... I <br> I am one of your loyal customers and always boast about the services FNB offers to my friends and colegues who banks elsewhere.....well i guess there is a first time for everything.<br>
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
29 Jan 2016, 11:15Hello Morgs01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 858177.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 858177.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Jan 2016, 11:15
Official
Hello Morgs01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 858177.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 858177.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
