TEMPORARY *******
I made a temporary loan on the 22nd April of R9000 on the 25th April Fnb deducted R10109.75 I went on the secure chat platform to ask them why they deducting this amount I was told its as per their agreement with me as soon as money gets deposited they deduct the money. But how can i pay R1109 extra for only 3 days Fnb think I have a money tree in my yard. I understand completely its your policy then the policy needs to be revised because it is clearly DAY LIGHT ******* and i cant get ****** by my financial institution where I have been banking for so many years.
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FNB (First National Bank)'s replyOfficial
29 Apr 2023, 08:53Good Day Mr Charlton Arendse
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply29 Apr 2023, 08:53
Official
Good Day Mr Charlton Arendse
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,