temp loans repaid but still reflecting as unpaid/in arrears on clearscore credit record

imagine my utter surprise when browsing through my new Clearscore report and seeing that I need to pay off 2 accounts in arrears of which of course I have no knoeledge checking this it appears to be 2 temporary(pay-day)loan made with FNB temp loan paid but still reflects as unpaid on clearscore temp loans by FNB are automatically repaid by deposits made to the account repaid on 12/05 and 20/06/2023 but still reflects as outstanding unpaid on clearscore and impackting negatively on my cedit record which is unacceptable