GS
Garth S

1 reviews | Active since Nov 2016

24 Nov 2017, 11:59

Temp Loan Repayment

I took out a temporary loan, i received a notification that it is overdue. The money is in my account to repay but has not been taken off. I will not be held liable for legal issues as the money is there.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Nov 2017, 12:13
Official

Hello Garth Stevenson,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number. ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

GS
Garth S's update24 Nov 2017, 12:18
Reviewer Update
Thank you for the prompt response
GS
Garth S's update25 Nov 2017, 11:59
Reviewer Update
The issue has not been resolved yet