JN
Jonathan N

1 reviews | Active since Jul 2015

09 Jan 2019, 00:00

temp loan handind over

I took out a temp loan and due to financial difficulties I was unable to pay it back.. instead of fnb calling me , I get calls from lawyers. Is that how you help your clients? I do understand it is over due, but in all fairness, give your clients time to redeem themselves... I am really sadden by this

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jan 2019, 10:41
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)