TEMP LOAN

fnb deserves -0-star review. my ITC still reflects that I owe them a temporarily loan which was paid up and when you call in to have this resolved they provided me with an incorrect letter no signature. I'm honestly fed up with the service as this is affecting me badly on ITC and I'M NOW TOLD THAT ONCE THEY PROVIDE ME WITH A LETTER, I MUST DO THEIR WORK AND INFORM THE CREDIT BUREURS THAT THIS CERTAIN ACCOUNT IS CLEARED. AND ACCORDING TO MY UNDERSTANDING AS THEIR CLIENT THEY NEED TO DO THAT, THE ACCOUNT WAS SETTLED 2021 HOWEVER IT STILL SHOWS ACTIVE ON ITC. I WANT THIS RESOLVED WITHIN 24 HOURS