NN
Ndidzulafhi N
1 reviews | Active since Dec 2012
17 May 2019, 10:38
TEMP LOAN
I app**** for I temp loan loan on the 24 November 2017 and the loan was paid while I was still banking for with FNB. And when I check my credit report the loan is not updated and it's showing it's overdue and it's having an impact on my record . I am so disappointed with First National Bank as I was in a process of returning to bank with them again as I really rate the bank as on of the most innovative and digital bank African . And for me this is the worst experience I have to go through with the bank and I need this issue to be sorted out ASAP it's been about 1 year and 5 months. Account number 00TLN ********** 5025 .
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
17 May 2019, 11:36Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 May 2019, 11:36
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
NN
Ndidzulafhi N's updateReviewer Update
17 May 2019, 11:51Good day
FNB did not update this with the ITC and I have to wait for the department to investigate last week Friday I phoned and I was advised the problem will be resolved do I really have to wait for 2 years for a debt that was setteled on time like it's a judgement .
FNB did not update this with the ITC and I have to wait for the department to investigate last week Friday I phoned and I was advised the problem will be resolved do I really have to wait for 2 years for a debt that was setteled on time like it's a judgement .
NN
Ndidzulafhi N's update17 May 2019, 11:51
Reviewer Update
Good day
FNB did not update this with the ITC and I have to wait for the department to investigate last week Friday I phoned and I was advised the problem will be resolved do I really have to wait for 2 years for a debt that was setteled on time like it's a judgement .
FNB did not update this with the ITC and I have to wait for the department to investigate last week Friday I phoned and I was advised the problem will be resolved do I really have to wait for 2 years for a debt that was setteled on time like it's a judgement .