TM
Tebogo M
1 reviews | Active since Mar 2016
22 Mar 2016, 12:55
Teller - Airport FNB
The slowest service you will ever ever recieve. I must've seen Atleast 6 staff members and a branch manager (well a lady seated in that office). Only one teller is working, online banking pay and clear transfers are offline (one would've avoided coming into the bank) <br> <br> We've Atleast been here for an hour and still waiting for a manual transfer at the teller to be authorized first before we can transfer the funds. So so so slow, why can't consultants assist with teller functions esp when the queue is long
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
29 Mar 2016, 07:58Hello TMaebela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894488.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894488.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Mar 2016, 07:58
Official
Hello TMaebela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894488.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894488.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
