JS
Johan S

1 reviews | Active since Jan 2013

01 Jul 2021, 07:41

Telkom mobi *****

This morning I discovered that R10,825.65 has been debited from my account by TELKOMMOBI***. I don't have any telkom subscriptions and never would! How can FNB just authorize debit orders to my account without my concent? This caused my other debit orders to bounce. Thanks for looking out for your customers FNB.. NOT!

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Replies (1)
JS
Johan S's update01 Jul 2021, 12:17
Reviewer Update
Wow, the response from FNB..
We are not party to the agreement between you and the entity originating the debit order and you must cancel the debit order authority directly with this entity.
I never agreed to anything yet my account gets debited. How can FNB just allow anyone to debit a client account without authorization and then they blame the client.