Telephonic assistance - too high call volume

I tried to increase my business cheque card's daily limit to go buy a laser printer. I held on for 7.57 minutes when phoning ***, were passed on from the one to the other telephone consultant, ended up with 5 different numbers ***, ***, ***, *** and again ***) should the call be interrupted. Eventually I ended the call and redialed *** and emptied all the groceries from my car's boot while waiting for the call volume to decrease so someone will assist me with my simple quest. I eventually ended up transferring the the money from my business account to my credit card so I can go buy the printer. Thank goodness for common sense as FNB banking will let one go under while waiting for the call to be answered!!!