NM
Naledi M
1 reviews | Active since Dec 2015
02 Mar 2016, 15:45
telephone banking calls unanswered
I have been unsuccessfully trying to call FNB telephone banking for the last couple of days and I just keep getting a \We are currently experiencing larger than normal call volume...\" type of message.<br> <br> I am phoning to ONCE AGAIN REVERSE UNAUTHORISED DEBIT ORDERS!<br> <br> My guess is the lines are saturated with people with similar problems.<br> <br> It would be fantastic if FNB got in touch with me to help.<br> <br> FNB, how can you help me?"
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Mar 2016, 16:06Hello Naledi Msimang,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881190.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881190.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Mar 2016, 16:06
Official
Hello Naledi Msimang,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881190.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881190.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)