Telephone banking

<p>I have been on phone for 20 min answering machine telling me that they're experiencing a high call rate on this 2 numbers ********** 362 and this one particular it was given to me by a call centre agent to use as she's not working with cheque cards ********** of which I holder for 13 min 28 sec machine still telling me that they have a high rate of calls. Um so angry cause I can't ho to the bank as um sick at home and there is a large sum of money debited from my account that I don't know off. I need help not to waste money on holding the line for assistance. Fnb you truly aren't helping a person who is urgently and desperately need your help. So much for your slogan that says "How can I help you "</p>