Technical Support is Hiding

I wanted to obtain a credit card from this bank. Their on-line application is a bit quirky, but I persisted except for one request. They wanted my residential address and sent me to a google map. I put in my address and couldn't get off that page despite repeated tries and even using different computers. As a prospective new customer and a person with significant computer training, I expected to be able to get immediate technical help to solve the problem. I called "Technical Support" and reached the department that handles lost and ****** cards. I asked them for the number of technical support and they transferred to another bad number. And so it went on and on and on. I was never able to reach anyone who was able to help. I now ask myself why I want to deal with this bank at all.