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claasl C

1 reviews | Active since May 2016

08 Sept 2018, 17:00

Tax Free Account with FNB

My friend had a tax free account. Closed the account in 2016 or 2017 and the consultant at the bank never informed her that she will not be able to open a tax free account again with FNB. Today we were in Brooklyn Mall Pretoria and the consultant could not open the account She did not know why not etc. Really FNB. She needs to open a Tax Free account or reopen the old one.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Sept 2018, 08:18
Official

Hello Lourens Claassen,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regard,

Hello Peter Complaints Team

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