gC
greg C

1 reviews | Active since Feb 2017

16 Jul 2018, 11:03

Tax cert issues at FNB

I am trying to get my IT3S for my TFSA for year 2018. Have now been through 1 branch and 2 call centre agents and all are ABSOLUTELY CLUELESS. How does one EVER get to speak to someone at FNB that knows what they are doing as there brick wall call center never can resolve anything.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jul 2018, 11:15
Official

Good Day Greg carslow

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***