GV
Gavin V
1 reviews | Active since Dec 2009
20 Nov 2018, 11:19
Tap Tap - is this thing on ?
Greetings from the land that you never even knew existed. Last week I went onto your website to apply for a credit card. Punched in the required information and was advised that since I was an existing client, I needed to use the normal login page. I am NOT an existing client, I was in the early 90's. I sent en enquiry via your website about this matter, and GUESS WHAT, I never received a reply. This is not a good start to our relationship guys. Please can someone contact me so that we can sort this out.
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Replies (2)
FNB (First National Bank)'s replyOfficial
20 Nov 2018, 13:16Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Regards
Hello Peter Complaints Team
*** (option one
*** (option one
FNB (First National Bank)'s reply20 Nov 2018, 13:16
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Regards
Hello Peter Complaints Team
*** (option one
*** (option one
GV
Gavin V's updateReviewer Update
20 Nov 2018, 15:50Wow, sorted out within a few hours, I'm impressed. Thank you kindly.
GV
Gavin V's update20 Nov 2018, 15:50
Reviewer Update
Wow, sorted out within a few hours, I'm impressed. Thank you kindly.