AO
Anita O

1 reviews | Active since Dec 2017

02 Jan 2018, 19:13

Tap for summer

Omw once again. I do not understand fnb. They will give you the free data after complaining. They basically have not given me the extra data again. This tap for summer promo is absolute B'S I got the 2 gigs for electricity off app . 5 gigs for salary deposit . Gig for complaining. So what exactly is the truth to this tap for summer promo? Because it has not stated a once off thing for this. So I wonder how many other people are having this problem. Fnb clearly can not keep up with all the customers who are using this promo and not getting there data. myself and my partner changed from ABSA to fnb for what i am wondering.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jan 2018, 10:06
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)