1 reviews | Active since Oct 2019
Tap and Go function
I have never been so disappointed at FNB like I am now. I am most disappointed in the fact that I am unable to determine the limit of my "Tap&Go" function on my cards. I strongly feel that if I am paying a monthly premium for my account, I should be able to determine the limit of my money going out of my account which should request my pin. It is my account, my money, and my pin, therefore I should be able to set an amount of my pin should be required when I use the "tap&go" function. I now have to deactivate that function completely, as I am unable to set my limit.
I am very disappointed and extremely unhappy with this. It's time I look at using another bank which can enable me to set my limits on my money.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Best regards,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Best regards,
