1 reviews | Active since Dec 2017
TAP and go
Good day
I really cannot believe FNB will bring out an feature on their Cards which allows the cards to be hacked so easily by someone with a person with a tablet just walking past you and just like that they have your card cloned and you cannot even turn off the feature called *Tap and go* its blows my mind. FNB lost me as a loyal customer of 10 years. I would rather switch to an bank that give me the comfort and safety where i can disable STUPID tap and go feature on my card. Wish i wasn't forced by FNB to renew my card.
Good day Charl van der Wath,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Charl van der Wath,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)