SK
Sissy K

1 reviews | Active since Sept 2015

06 Aug 2024, 23:56

Tanya Hulley you are an embarrassment and a disgrace at FNB/RNB! Your services are appalling!

FNB does not even deserve one single star, they took money from my account without any notification whatsoever and no transaction record, the money just vanished. I had to spend money running up and down attending to sars because the money was my sars return, so I had to do sars after FNB had told me that Sars was responsible, SARS gave me a letter to confirm that they didnt retract any monies, i then had to spend more money and time goin back to FNB once again. I was then told that Tanya Hulley from RNB had suspected that the money in my account was *****ulent, now I usually get more from SARS this was appalling that the amount I got this year which was less than usual would make her even think of *****. I then was given her email and contacts, the numbers weren't going through so I ended up sending an email which never got a response, she simply ignored me but knew how to take my money without any credible reasons. After 3 days still without any response / notification the money silently returns in my account and the charges that came with the transactions were not covered. Now I have been with this bank for years the way I have been treated is beyond appalling. This Tanya Hulley is a disgrace of a human being, she has no communication skills or anything of a sort. She doesn't even know her job because had she known she would have done things differently and better. I need my account closed and my money transferred to another bank as soon as tomorrow, I will not put up with such treatment, I had to lend money elsewhere but cover for the days my money had been taken and I also need to pay the interest. This has been a major inconvenience and a ridicule. This is the end of me and FNB I have had it!

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