talk to the hand?
I sent an email to the FNB debt review team to FRBDebtReviewCentre at firstrand [URL Removed] but did not receive any response regarding my query. I sent the email on the 10th of November 2015 at 09:34 and they have since ignored my enquiry. Why do you offer a service but ignore emails sent to that service?
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FNB (First National Bank)'s replyOfficial
12 Nov 2015, 13:43Hello jekeqa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Nov 2015, 13:43
Official
Hello jekeqa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)