Talk to me, don't just do me in.

complaint ********** NF refer. I have very bad cellphone signal where I stay. I have had numerous problems ever since I changed to FNB. I have had numerous persons phoning me trying to resolve my complaints, just be be cut off. NATASHA ADOLF (FNB Credit Card Devision) was the ONLY person that made the effort to phone me back after we were cut off and as such I told her why I was intent on shouting to the world about bad service from FNB and more importantly everything I was still going to publish. She did not phone back the following morning as promissed, but resolved not only my mistake, but also my future complaint. so great to eventually find somebody that was willing to try and assist, not just do what she thought best.