TZ
Thabile Z
1 reviews | Active since Aug 2015
25 Aug 2015, 21:22
TALK ABOUT A RlP OFF
I have a cheque account with FNB and have been faced with financial stresses of late. I have advised FNB about my financial situation about 2 months ago. I was referred to the branch where I was told that they couldn't assist me before I pay the R1200 that I had incurred due to bank charges. Why are bank charges so much and why have they failed to assist me as their customer. I have decided to move my salary due to their ***********.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
26 Aug 2015, 08:21Hello thabilezondi88,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Relevant department who will provide you with feedback.
The reference number is 747543.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Relevant department who will provide you with feedback.
The reference number is 747543.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Aug 2015, 08:21
Official
Hello thabilezondi88,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Relevant department who will provide you with feedback.
The reference number is 747543.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Relevant department who will provide you with feedback.
The reference number is 747543.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)