1 reviews | Active since May 2017
#TakingMyMoneyOut
<p>Well well well FNB...</p> <p>I've been a loyal customer for 15 years. Every cent tied up in my various FNB accounts.</p> <p>I was continuously offered a gold credit card, until the day I decided to enquire about actually pursuing the idea, FIVE WEEKS AGO!! </p> <p>I sent my email, and recieved an automated email response stating that I would recieve feedback within 2 working days. This was on 15 April 2017.</p> <p>It's now 24 May 2017, and well let's just say I'm glad I wasn't holding my breath.</p> <p>So disapointing, Always had great service from FNB but I'll be taking my business somewhere else! </p> <p> </p>
Good Day,
I tried contacting you , to no avail.
Thank you for bringing this matter to our attention. I do apologise for the the lack of service you have received.
A formal complaint has been logged and has been escalated to the relevant department for investigation and resolution.
Complaint reference number ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)
Good Day,
I tried contacting you , to no avail.
Thank you for bringing this matter to our attention. I do apologise for the the lack of service you have received.
A formal complaint has been logged and has been escalated to the relevant department for investigation and resolution.
Complaint reference number ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)