MS
MISS.P_REAL Sonti

1 reviews | Active since Feb 2018

16 Feb 2018, 09:12

Taking my business to Standard Bank

FNB made so made a mistake on my account and they never fixed it and this has now affected my credit scoring. I am angry and want to talk to a competent Person Today who can fix this. I do not want to be referred to ten different people before I get help with this. if it is not sorted I will Move to Standard Bank today!! I have made the decision. I am done with the nonsense I always get from FNB this is the second time I have experience bad service with FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Feb 2018, 09:31
Official

Hello MISS.P_REAL ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***