1 reviews | Active since Nov 2017
Taking money without notice
Good day I just want to find something out my Husband been banking with fnb for years now and NEVER had a problem when he go through a toll gate and there is no money in his account they will take it off at the end off the month now FNB deduct R110_00 PER TRANSACTION if it for R2-00 or R100-00 !!!!!!! My husband goes through the toll gate twice a day and the toll gate is R21-00 for the day and then FNB takes R220-00 for ONE DAY never ever didbit happened in the past !!! They didnt even send him a notice that if there is no money in the account the will deduct R110-00 per transaction!!!! Flippen pathetic!!!!Take your money without notice!!!!
Hello Changtelle21,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Changtelle21,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)