AS
Adele S

1 reviews | Active since Apr 2018

09 Apr 2018, 11:22

TAKING MONEY WITHOUT ME KNOWING

They just took money without notice, I know I owe them money but is this fair just to take money from one of my accounts without me knowing to pay something else? Worst is that I planned that money to buy stock to keep my bussiness running so that I will be able to repay them and now they just take the money for my purchases, so now my bussiness is on a stand still, but at month end they are crying for their money, I will not have money because I coulldnt buy stock.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2018, 12:13
Official

Good day Adele Steyn,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Credit Card Division who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)